WEST COAST HAIR, Inc., doing business publicly as WEST COAST HAIR® (“WEST COAST HAIR,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit westcoasthair.com, submit a form, request or schedule an appointment, communicate with us, purchase a product, or receive our services.

This Privacy Policy applies to information handled by WEST COAST HAIR. Separate websites, brands, payment providers, scheduling platforms, and other third parties may have their own privacy policies.

WEST COAST HAIR, Inc.
Public-facing name: WEST COAST HAIR®
Owner/Operator: Tiffany Twist

Mailing Address:
100 S. 1st St., Suite 580-270
Minneapolis, MN 55458

Email: [email protected]
​Phone: 612-787-7797

WEST COAST HAIR provides hair-extension consultations, installations, maintenance, removal, related hair services, hair-care products, and educational information. Services are primarily provided in Minneapolis, Minnesota.

Depending on how you interact with us, we may collect the following categories of information:

A. Contact and Identity Information

B. Appointment and Service Information

WEST COAST HAIR is not a healthcare provider and does not seek to create medical records. Please provide only information reasonably necessary for evaluating or safely performing the requested service.

C. Photographs, Videos, and User-Submitted Content

Submitting a consultation photograph does not automatically give us permission to publish it. Separate permission will be requested before we intentionally use an identifiable client image publicly, unless another written release already applies.

D. Transaction and Payment Information

Payments may be handled through third parties such as Stripe, PayPal, Venmo, Apple Pay, or other approved providers. WEST COAST HAIR generally does not receive or store complete payment-card numbers when a third-party processor handles the transaction.

E. Shipping and Fulfillment Information

F. Communications and Marketing Preferences

G. Website and Device Information

When you use the website, we or our service providers may automatically collect:

We may collect information:

We may use personal information to:

The website and its service providers may use cookies, pixels, tags, analytics, and similar technologies to operate the site, remember preferences, understand traffic, improve performance, measure campaigns, and support advertising.

These technologies may be provided by ClickFunnels, Google Analytics, Meta or other platforms that are active on the website. Because website configurations can change, the specific providers in use may change over time.

You can control some cookies through your browser settings, device settings, or any cookie controls made available on the website. Blocking cookies may affect website functionality.

​Browser-based “Do Not Track” signals are not uniformly interpreted. We will respond to legally recognized opt-out preference signals when required by applicable law and technically supported.

We may disclose personal information to the following categories of recipients for legitimate business purposes:

A. Website, Scheduling, and Technology Providers

Providers that host or support our website, forms, appointment scheduling, databases, communications, security, or customer management, such as ClickFunnels and Acuity or Squarespace Scheduling.

B. Appointment and Service Information

Payment processors and payment services such as Stripe, PayPal, Venmo, Apple Pay, banks, and fraud-prevention providers.

C. Communications and Marketing Providers

Providers that deliver appointment reminders, emails, text messages, forms, analytics, advertising, or customer communications.

D. Shipping and Fulfillment Providers

Postal services, carriers, fulfillment providers, and vendors involved in delivering products.

E. Professional Advisers

Accountants, attorneys, insurers, consultants, and other professional advisers when reasonably necessary.

F. Legal, Safety, and Business Protection

Government authorities, courts, law enforcement, regulators, insurers, or other parties when we reasonably believe disclosure is required or appropriate to:

G. Business Transactions

Information may be disclosed as part of a merger, acquisition, financing, reorganization, sale of assets, business transition, or similar transaction, subject to appropriate protections and applicable law.

H. With Your Direction or Consent

We may disclose information when you ask us to, authorize us to, or intentionally interact with a third party through our services.

WEST COAST HAIR may link to or collaborate with related brands, including Soft Bond Strands® and TWIST Hair Care or Just Clean Hair™.

​When you leave the WEST COAST HAIR website or purchase through another website, that website’s separate terms and privacy policy may apply. This Privacy Policy does not control the independent practices of another legal entity or third-party website.

We may send emails related to appointments, transactions, service requests, purchases, accounts, safety, or customer support.

We may also send marketing emails when permitted by law. Marketing emails will provide a method to unsubscribe. We may retain an email address on a suppression list to ensure that an unsubscribe request is honored.

​Unsubscribing from marketing emails does not prevent us from sending non-promotional communications reasonably necessary to complete a transaction, manage an appointment, respond to a request, or provide important service information.

When you provide a mobile number, we may send individually requested messages, appointment confirmations, reminders, scheduling updates, or customer-service communications.

Promotional text messages will be sent only when appropriate consent has been obtained. Consent to promotional texts is not a condition of purchase. Message and data rates may apply. Message frequency may vary.

You may reply STOP to discontinue promotional texts and HELP for assistance when those functions are supported. You may also contact us at [email protected].

Opting out of promotional texts does not necessarily prevent individually requested or legally permitted non-promotional communications.

Hair and scalp photographs may be collected to evaluate suitability, prepare for a service, provide support, document service history, or address a concern.

We do not treat the submission of a consultation photograph as permission to publish it. We will seek separate permission before intentionally using an identifiable client photograph or video in public marketing, social media, advertising, education, or promotional materials, unless a valid release already applies.

Where practical, you may withdraw permission for future uses by contacting us. Withdrawal does not require removal of materials already printed, distributed, lawfully used, or incorporated into completed media before the withdrawal was received.

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to:

Retention periods vary according to the type of information, the nature of the relationship, legal requirements, and legitimate business needs. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, network, storage system, electronic transmission, or third-party service can be guaranteed to be completely secure.

​You are responsible for using appropriate security practices on your own devices and accounts. Contact us promptly if you believe information submitted to WEST COAST HAIR has been misused or compromised.

Depending on applicable law and your relationship with us, you may request that we:

Not every request or right applies in every circumstance. Some information may be retained when reasonably necessary to complete a transaction, provide a requested service, maintain tax or business records, protect safety or legal rights, prevent fraud, honor an opt-out, or comply with law.

To submit a privacy request, email [email protected] with the subject line “Privacy Request.” Please describe your request and provide enough information for us to reasonably verify your identity and locate the relevant records.

We may request additional verification. An authorized agent may submit a request when permitted by law, but we may require proof of authority and identity.

​We will not unlawfully discriminate against you for exercising an applicable privacy right.

WEST COAST HAIR does not sell personal information for money in the ordinary meaning of the word “sell.”

Some analytics or advertising technologies may involve disclosure of online identifiers to advertising or measurement partners in a manner that may be treated as a “sale,” “sharing,” or targeted advertising under certain state privacy laws.

Where required, we will provide an applicable method to opt out. You may also contact [email protected] with the subject line “Privacy Opt-Out.”

WEST COAST HAIR does not use personal information to make decisions that produce legal or similarly significant effects through automated profiling.

Certain state privacy laws apply only to businesses that meet specified thresholds. WEST COAST HAIR will honor privacy rights that apply to it and to the requesting individual.

Minnesota residents may have rights under the Minnesota Consumer Data Privacy Act when its requirements and applicability thresholds are met. These may include rights to access, correct, delete, obtain a copy of personal data, and opt out of certain sales, targeted advertising, or qualifying profiling.

Residents of other states may have similar rights under their state laws. Submit requests using the process in Section 13.

The website is intended for a general United States audience and is not directed to children under age 13. We do not knowingly collect personal information online directly from children under 13 without legally required parental consent.

If you believe a child under 13 submitted personal information to us, contact [email protected] so we can review and address the matter.

​Clients under age 18 must have parent or legal-guardian consent for services. Information provided by or about a minor client may be handled as reasonably necessary to evaluate, schedule, provide, document, and support the authorized service.

The website may contain links to or content from third-party websites, scheduling systems, payment services, maps, videos, social media, affiliated brands, or other services.

​Those parties may collect information independently under their own privacy policies. WEST COAST HAIR is not responsible for the privacy, security, or content practices of third parties.

The website and services are intended primarily for people in the United States. If you access the website from another country, you understand that information may be transferred to, processed in, and stored in the United States, where privacy laws may differ from those in your location.

We may update this Privacy Policy as our business, website, services, providers, or legal obligations change.

The revised version will be posted with a new “Last Updated” date. Material changes may also be communicated through the website, email, or another reasonable method when required.

For privacy questions or requests, contact:

WEST COAST HAIR, Inc.
Attn: Tiffany Twist
100 S. 1st St., Suite 580-270
Minneapolis, MN 55458

Email: [email protected]
Phone: 612-787-7797

NOTICE: This Privacy Policy is an interim business document prepared from information supplied by WEST COAST HAIR. It is not a substitute for advice from a licensed attorney or privacy professional. WEST COAST HAIR should obtain professional review as its website technology, data practices, services, business size, or applicable law changes.